Terms of Service

Last updated: February 27, 2026

These Terms of Service ("Terms") are a legal agreement between you and Koral Ventures LLC ("Koral Ventures", "we", "us", or "our") governing your use of the Connected application, website, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service.

1. Service Description

Connected is a personal relationship management tool that helps you keep track of the people in your life. The Service allows you to store contact information, record notes and interactions, set reminders, and sync data across your devices. The Service is available via web, iOS, and Android applications.

2. Eligibility

You must be at least 13 years old (or 16 in the EEA/UK) to use the Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under the age of 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Account Registration

• You must provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that contain inaccurate or fraudulent information.

4. Your Data and Content

You retain full ownership of all data and content you create, upload, or store in the Service ("Your Content"), including contact information, notes, labels, and reminders. We do not claim any ownership or intellectual property rights over Your Content.

• You may export or delete Your Content at any time.
• You grant us a limited license to host, store, transmit, and display Your Content solely as necessary to provide and improve the Service.
• Upon account deletion, Your Content will be permanently removed in accordance with our Privacy Policy.

5. Contact Information You Store

The Service allows you to store personal information about other individuals (such as names, birthdays, phone numbers, and notes). By entering this information, you represent and warrant that:

• You have an appropriate basis to store and use this information.
• Your use of this information through the Service complies with all applicable privacy and data protection laws.
• You will not use the Service to store information about individuals for purposes they would not reasonably expect (such as surveillance or harassment).

We process this data solely on your behalf, as described in our Privacy Policy.

6. Subscriptions and Payments

• Free and paid plans — Connected offers both free and paid subscription plans. Paid plans provide access to additional features as described on our pricing page.
• Billing — paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan you select). Payment is processed through the Apple App Store, Google Play Store, or Stripe, depending on your platform.
• Auto-renewal — subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage or cancel your subscription through your app store account settings or within the Service.
• Price changes — we may change subscription prices from time to time. Any price change will take effect at the start of your next billing period, and we will provide you with reasonable advance notice.
• Refunds — refunds are handled in accordance with the policies of the applicable app store or payment processor. If you purchased directly through our website, you may request a refund within 14 days of purchase by contacting [email protected].

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to the Service, other users' accounts, or our systems and networks.
• Interfere with, disrupt, or place an unreasonable burden on the Service or its infrastructure.
• Use automated means (bots, scrapers, or similar tools) to access the Service without our prior written permission.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Use the Service to store or transmit malicious code, spam, or any content that infringes on the rights of others.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

8. Intellectual Property

The Service, including its design, code, logos, trademarks, and documentation, is the property of Koral Ventures LLC and is protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.

All rights not expressly granted in these Terms are reserved by Koral Ventures LLC.

9. Third-Party Services

The Service may integrate with or contain links to third-party services (such as app stores, payment processors, and analytics providers). We are not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is governed by their respective terms and policies.

10. Service Availability

We strive to keep the Service available at all times, but we do not guarantee uninterrupted, error-free, or secure access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. For material changes that affect your use, we will provide reasonable advance notice where practicable.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KORAL VENTURES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless Koral Ventures LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) the contact information you store in the Service.

14. Termination

• By you — you may stop using the Service and delete your account at any time through the app settings or by contacting us.
• By us — we may suspend or terminate your access to the Service if you violate these Terms, with notice where reasonably possible. In cases of severe or repeated violations, we may terminate immediately.
• Effect of termination — upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our Privacy Policy. Sections that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

15. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or an in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

If you do not agree with the revised Terms, you must stop using the Service and delete your account before the changes take effect.

17. General Provisions

• Severability — if any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• Waiver — our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Entire agreement — these Terms, together with our Privacy Policy, constitute the entire agreement between you and Koral Ventures LLC regarding the Service.
• Assignment — you may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Contact Us

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Operator: Koral Ventures LLC
• Website: connectedapp.io